User Experience Solutioning

The following are designs, illustrations and solutions I did as a part of the UX team at
Grainger to help with descision regarding making new features and implementations of company products.

Designs shown by permission of Grainger, ©2015 WW Grainger, Inc.

Grainger Personas

The Grainger Personas were designed and illustrated by me, working with the UX Research Team at Grainger to create five unique personas that reprsented their research in the field. Index cards, printouts, and posters were created with the persona information and distributed to the UX team at Grainger to help guide their design solutions.

Persona Card #01

Postcard design for Grainger Personas

Role: Designer, Illustrator.

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Runner Profile

Postcard design for Grainger Personas.

Role: Designer, Illustrator.

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Persona Graph

Postcard design for Grainger Personas

Role: Designer, Illustrator.

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Visual Attributes

The Visual Attribute project uses technical illustrations that appear in the search and browse flow of Grainger.com. The illustrations show different attributes of products for sale to help visually guide the user on their purchase. The project produced hundreds of illustrations, all created by me, and had a proven increase in revenue for the categories we created or refurbished line art for.

Bolts

Visual Attributes of Bolts for search and browse.

Role: Illustrator.

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Bulbs

Visual Attributes of Bulbs for search and browse.

Role: Illustrator.

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Masks

Visual Attributes of Masks for search and browse.

Role: Illustrator.

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Industrial Internet Presentation

The following are vector illustrations for a presentation to Grainger stakeholders on the potential of a connected assembly line and connected products.

Industrial Internet Slide

Slide for a presentation for Grainger's Innovation team.

Role: Designer, Illustrator.

Industrial Internet Slide

Slide for a presentation for Grainger's Innovation team.

Role: Designer, Illustrator.

Industrial Internet Slide

Slide for a presentation for Grainger's Innovation team.

Role: Designer, Illustrator.

Industrial Internet Sketches

The following are sketches for a presentation to Grainger stakeholders on the potential of a connected assembly line and connected products.

Industrial Internet Sketch 1

Storyboard sketch for a presentation on connected machines.

Role: Designer, Illustrator.

Industrial Internet Sketch 2

Storyboard sketch for a presentation on connected machines.

Role: Designer, Illustrator.

Industrial Internet Sketch 3

Storyboard sketch for a presentation on connected machines.

Role: Designer, Illustrator.

Educational Attributes

Educational Attributes were illustrated to educate the user on a catalog view of the search and browse of Grainger.com. The illustrations were used in tandem with verbiage and charts to educate the user on their purchase.

Drills

Educational Hero Graphic for Grainger.com.

Tarp

Educational Hero Graphic for Grainger.com.

Paint Still Life

Educational Hero Graphic for Grainger.com.

Location Pod Posters

This series of posters was made for the Innovation Team at Grainger as a part of a presentation on connected rooms and facilities. The posters appeared as destinations on the Grainger UX and eCommerce space for a tour with outside vendors.

Location Pod Poster 01

Overview poster for the Location Pod Poster that was run by the Grainger Innovation Team.

Role: Designer, Illustrator.

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Location Pod Poster 02

Industry specific poster for the Pod Project at Grainger.

Role: Designer, Illustrator.

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Location Pod Poster 03

Industry specific poster for the Pod Project at Grainger.

Role: Designer, Illustrator.

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Voice of Customer Feedback Posters

Voice of Customer and User Feedback was paramount to decision making at Grainger. These posters depicting good user feedback were posted throughout the UX and eCommerce space to boost team morale and give a visual insight to the customers.

Voice of Costumer Feedback

These posters were created to boost morale after our launch to a new backend platform and displayed around the eCommerce space at Grainger.

Role: Designer.

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Voice of Customer Feedback

These posters were created to boost morale after our launch to a new backend platform and displayed around the eCommerce space at Grainger.

Role: Designer.

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Voice of Customer Feedback

These posters were created to boost morale after our launch to a new backend platform and displayed around the eCommerce space at Grainger.

Role: Designer.

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